FAQ

How do I place an order?

The first step is to turn in a Request Form to your campus secretary. Attach quotes, estimates, or shopping carts with the request form. Allow two weeks before an item is needed.

How much money do I have to spend?

Your campus secretary and principal has your budget account codes and dollar amounts.

Can I just use the credit card?

Palmer ISD policy is to use a purchase order for all purchases and pay by district check. In some cases, a credit card may be used, but taxes must be removed before the purchase and auto renewal should be disabled. Websites often store credit card information, which should be avoided.

Individual subscriptions to websites are purchased by the staff member and reimbursed as you own this subscription and take it with you wherever you go.

Can I just buy it myself?

While you may always buy things for your classroom at your own expense, if you intend to be reimbursed for your purchases, you must get approval from your campus principal/supervisor and get a purchase order in place before you go shopping. Taxes will not be reimbursed.

When will I get my order?

It can take a couple of weeks from the time you submit your requisition form to having the product in hand. It's never too early to get a PO in. You can order everything you need for the school year in September, otherwise you should look each month at what you will need next and get orders placed monthly.

My order didn't come with a packing slip. What now?

Some vendors don't include a packing slip with orders. In this case, email Accounts Payable that you received your order and it is ready to pay.

I was sent the wrong item! Now what?

No one knows what item you need as well as you do. You need to call the company and arrange a suitable conclusion. You can get a refund, replacement, or substitute item, but please let accounts payable know about the delay and any price changes. We need to work together so you get the right shape, size, color, etc. and we pay the correct price in a timely manner.

I received an email about payment. What do I need to do?

Please forward all payment emails such as invoice, credit memos, and statements directly to Accounts Payable. If you receive an invoice in the mail or packaged with the order, sign/date it and send it to Accounts Payable at the administration office to avoid delayed payment.

Business Office

Open Bids

Payroll

Pay Dates

Employee Benefits

Employee Handbook

Faculty Dress Code

Calendar Work Days

Purchasing

Check Registers

Budget Summary Reports

Financial Audits

FIRST Report

Debt Transparency

Landowner's Bill of Rights